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mvfare

Help centre

Answers about payments, changes, baggage and travel rules. Can't find yours? Contact us.

Do prices include taxes?
Yes. Every price includes the airfare, airline taxes and charges, the Maldives departure tax and airport development fee where they apply, and our service fee. What you see before you pay is the total.
Can I pay in rufiyaa?
Yes. Switch between MVR and USD with the currency button at the top of any page. Maldivian customers can always pay in MVR. When we convert, we use the Maldives Monetary Authority reference rate, never a marked-up rate.
How do I pay?
By debit or credit card on our bank's secure payment page. We never see or store your card number.
Why is a domestic flight a request?
Domestic airlines in the Maldives don't offer instant online ticketing to agents yet, so we confirm your seats with the airline first. You don't pay anything until the seats are confirmed. We usually reply within 2 office hours.
What is a local fare?
Domestic airlines offer lower fares to Maldivian citizens. Choose “Local fare” when you search, and give each traveller's national ID card number. The airline may check your ID card at check-in.
When do I get my e-ticket?
For international flights, usually within a few minutes of paying. For domestic flights, as soon as the airline issues the ticket after you pay. We email your airline reference (PNR) and e-ticket numbers, and they're also on your booking page.
What's the IMUGA declaration?
A free online traveller declaration that everyone except Maldivian citizens must complete within 96 hours before arriving in the Maldives. Use the official site, imuga.immigration.gov.mv. More in travel requirements.
Can I change or cancel my flight?
It depends on the fare rules shown before you book. Contact us with your booking reference and we'll handle it with the airline. See changes and refunds.
The name on my booking is wrong. What do I do?
Contact us straight away. Small spelling fixes are often possible, but airlines may charge for them or refuse name changes altogether.
Can I take a power bank?
Yes, but only in your cabin bag, never in checked baggage, and don't charge it from the seat power on board. See dangerous goods.
Why can't I find a particular airline?
Maldives rules only let us sell airlines that have appointed us as their agent. We're adding airlines as agreements are signed.